I decided to plan out a simple trip to to see where it would take me. simple trip down interstate 40 no big cities to go through. It took me across the river on some 2 lane highways completely out of the way and the back across to the exit. i am closer to interstate 40. straight down interstate get off exit go to campground. Now I'm not sure if it knows what its doing.
i dont understand it either, sometimes. im trying to plan a trip from Denver to florida, and this is what it gives me around Kansas City...
You might try using the site's Contact link to get assistance from the support team there. They're pretty darned good.