There used to be a rule that reviews wouldn't be posted until the reviewer posted three reviews. Recently I have seen a number of two post reviewers each with the very suspicious one good review, one bad review, for the exact same time frame in the same town. (Taos, NM, Homosassa, FL and Caldwell ID in the last two or three days). The goal of those posts were all obviously to attack a park they didn't like because of some rule or the owner since they all mention rule enforcement or the owner as a negative in their review. Is the website going to allow these obvious slam a park posts now?
This is a direct quote from the site guidelines: First time reviewers must submit a review for two different parks before either review will be posted. We understand this is an inconvenience but it helps keep RVPR free from commercial content and is one of the ways we ensure that reviews are legitimate and not submitted by campground owners or others with a commercial interest in a property. Thanks for understanding. The site has operated with a "two-review" policy for the past several years. Although the site admins do our best to try to weed out the sorts of posts you noted it would be improper for us to delete posts just because we suspect that the primary purpose of a reviewer was to slam a park. If a reviewer has actually stayed at a particular park and if the submitted reviews are otherwise consistent with our guidelines, then it would be unethical on our part to refuse to post his review solely because we thought there was an ulterior motive for his posts. Our new capability for owners to respond to reviews makes it possible for an owner to post information to refute an unjustly negative post. Although having a public argument is usually not in a park's best interest, there is nothing wrong with a well-respected park posting a comment along the lines of "we're sorry you had an unpleasant experience at our park....many of the the hundreds of other satisfied customers we've had this year are eager to return and we're sorry you won't be among them..." We're always open to new approaches and if you can suggest another approach we should be using we'd be glad to evaluate it. Joel Weiss Site Administrator
