Newsletter emails spamming, >10 so far today

Discussion in 'CGR Site Admin, News and Announcements' started by Jojoba Hills SKP RV Resort, May 12, 2020.

  1. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
    Expand Collapse
    Member

    Joined:
    Feb 25, 2020
    Messages:
    6
    Likes Received:
    0
    Could the admins please turn off your email servers until your "burping"newsletter messages are fixed please? I've received at least 10 copies in the last couple hours.
     
    #1 Jojoba Hills SKP RV Resort, May 12, 2020
  2. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
    Expand Collapse
    Member

    Joined:
    Feb 25, 2020
    Messages:
    6
    Likes Received:
    0
    Your support is responding that it's a 'hiccup'. 3 more copies received in the last 5 minutes.
     
    #2 Jojoba Hills SKP RV Resort, May 12, 2020
  3. Janet H

    Janet H
    Expand Collapse
    Administrator

    Joined:
    Sep 11, 2013
    Messages:
    2,176
    Likes Received:
    305
    Hey folks we're working on this and apologize for the inconvenience. Please just delete the extras...
     
    #3 Janet H, May 12, 2020
  4. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
    Expand Collapse
    Member

    Joined:
    Feb 25, 2020
    Messages:
    6
    Likes Received:
    0
    Your support just tried to blame it on me for not finding all 32535 places you store email preferences. Still receiving the same newsletter over and over. Contact your ISP please to shut this down.

    Edit: I'm a webmaster. I get > 100 emails a day from customers and users. 'Just delete the extras' is not good advice.
     
    #4 Jojoba Hills SKP RV Resort, May 12, 2020
  5. Janet H

    Janet H
    Expand Collapse
    Administrator

    Joined:
    Sep 11, 2013
    Messages:
    2,176
    Likes Received:
    305
    We'v disabled the newsletter send - the onslaught should be over.
    Thanks again for your patience.
     
    #5 Janet H, May 12, 2020
    BankShot and NYDutch like this.
  6. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
    Expand Collapse
    Member

    Joined:
    Feb 25, 2020
    Messages:
    6
    Likes Received:
    0
    Thank you.
     
    #6 Jojoba Hills SKP RV Resort, May 12, 2020
  7. rfarkle

    rfarkle
    Expand Collapse
    Member

    Joined:
    Mar 28, 2005
    Messages:
    4
    Likes Received:
    1
    Didn’t work. Just received another one a few minutes ago.
     
    #7 rfarkle, May 12, 2020
    davidm99 likes this.
  8. davidm99

    davidm99
    Expand Collapse
    Member

    Joined:
    Sep 26, 2006
    Messages:
    13
    Likes Received:
    0
    I know you would like to think you have fixed this however still receiving them with over 12 so far today . Seem to be from 35 minutes to an hour apart. Started at 4:52 pm to 10:36 pm count is at 12 and seeming to continue.
     
    #8 davidm99, May 12, 2020
  9. Flying Mantis

    Flying Mantis
    Expand Collapse
    Member

    Joined:
    Nov 11, 2009
    Messages:
    3
    Likes Received:
    0
    Yup. I got 12 and they’re still coming!
    FIX THIS!!!
     
    #9 Flying Mantis, May 12, 2020
  10. davidm99

    davidm99
    Expand Collapse
    Member

    Joined:
    Sep 26, 2006
    Messages:
    13
    Likes Received:
    0
    And another
     
    #10 davidm99, May 12, 2020
  11. Janet H

    Janet H
    Expand Collapse
    Administrator

    Joined:
    Sep 11, 2013
    Messages:
    2,176
    Likes Received:
    305
    We're sorry about the glitch and extra copies (possibly as many at 15) and apologize for the inconvenience. We've fixed the underlying issue but can't retract the extras once they are in your providers mail queue. Thanks again for your patience.
     
    #11 Janet H, May 13, 2020
    NYDutch likes this.
(You must log in or sign up to post here.)

Share This Page