Question:
Thu Sep 30 20215. Q: I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals in?A: Yes. A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability. This does not mean you must abandon your "no pets" policy altogether but simply that you must make an exception to your general rule for service animals....
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