Campground Owners FAQs
What is “Claim this Campground”
Expanded capability to edit a listing, update site amenities and post info of interest to RVers.
How do I claim my Campground?
To claim your Campground and access page management tools visit listing page for your park and click on the “claim” link in the upper right hand corner.
Can I add images for my park?
Once you have registered with Campgrounds.rvlife.com as a park owner and enabled the features to manage your listing, you will be able to add images to your park listing.
I forgot my login information what do I do?
You can click the contact link at the bottom of the page to reach our help desk. Please allow a day or so for a response.
How do I report a problem?
You can report a problem review using the report function on the review itself; be sure to include the nature of your concerns in the report. To report another site issue, please use the contact link at the bottom of the page to reach our help desk.
Are RV LIFE Campgrounds administrators campground owners?
The site is privately owned by Social Knowledge LLC and has no association with park operators. It is supported solely through the ads that appear on the pages.
My park is not currently listed on this site. How can I get it listed?
Parks are added when members first submit a review. New park additions are reviewed prior to being displayed. You may also use this form to submit an unlisted campground: Login - RV LIFE Campgrounds
My campgrounds information is inaccurate what can I do about that?
Once you have claimed your park and your request has been validated, you may edit most information about your campground. If the name of your campground has changed please use the contact link at the bottom of the page to reach our help desk and request a chance.
My campground already seems to be “claimed” What do I do about that?
Please use the contact link at the bottom of the page to reach our support desk and ask for assistance with this.
There is a bad review for my park. Can I have it removed?
A review may be removed if we confirm that the review runs afoul of our site use agreement however reviews are rarely removed.
Can I contact a reviewer?
No. We do not share member information. Please see our privacy policy for details.
My response to a review was removed. Why?
Please see our guidelines for campground owners regarding appropriate responses to reviews. Responses that do not meet this standard may be removed.
If I know who left a review can I ask them to edit or retract the review?
No - this sort of reputation improvement practice is not allowed. You may not ask for reviewers for edits or retractions, coerce reviewers or offer discounts or incentives to reviewers in exchange for reviews or edits of existing reviews.
My park has just undergone a management change or major improvement. How can I let campers know about this?
Stay tuned for new features to help with this in the near future.
Can I review my own property or perhaps the property of a competitor?
No. This is expressly forbidden in our user agreement. Reviews are submitted by REAL campers.
Can I offer incentives in exchange for reviews of my park?
No. This is not allowed.
The rate paid by campers on my page seems to be inaccurate. What can I do about fixing that?
The displayed rate is an average of rates paid during recent stays and reflects information entered by reviewers. We recommend that your parks website have clearly defined rate information available to prospective customers to help with any confusion.
